Privacy Policy

How we collect, use, and protect your information

Introduction

Specigen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website specigen.bio or use our biospecimen management platform.

Please read this privacy policy carefully. By using our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account on our platform
  • Request a demo or contact us
  • Subscribe to our newsletter
  • Fill out forms on our website

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Usage Data

We automatically collect certain information when you visit our website, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of your visit

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our services
  • Improving and personalizing your experience
  • Responding to your inquiries and providing customer support
  • Sending you updates, marketing communications, and promotional materials (with your consent)
  • Analyzing usage patterns to improve our platform
  • Detecting, preventing, and addressing technical issues or security threats
  • Complying with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Secure data centers with physical security controls

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@specigen.bio.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Specigen

Email: info@specigen.bio

Website: specigen.bio